Adobe Connect Student FAQ
Connect FAQ for Students/Participants
What is UC Connect?
UC Connect is a webconferencing system that enables live, interactive web meetings, virtual classes, on-demand presentations and courses, and group collaboration. Through UC Connect you will be able to see and hear your instructor, view shared applications and whiteboards from their computer, and in some cases, broadcast your own audio and video to the rest of your classmates and instructor.
How will I access UC Connect?
UC Connect is accessed through the URL: connect.maine.edu, or through links created by your instructor posted in a Blackboard course or webpage, or sent to your email address.
What is my login and password to UC Connect?
You will use your UMS ID to login to UC Connect.
Do I need to install software to use UC Connect?
You will need an Internet connection, a web browser, and Adobe Flash Player Version 8 or later to attend a web conference. No additional software needs to be installed, as long as your computer?s operating system and browser match the recommended versions. You can test your computer for the correct software versions, or install the needed components, by opening:
http://connect.maine.edu/common/help/en/support/meeting_test.htm
If your instructor has required you to communicate in your course with audio through a microphon, you will need the Acrobat Add-in to extend the capabilities of Adobe Acrobat. Choose to install the Add-in when using the hardware test linked above.
Will my computer’s hardware work with UC Connect?
The minimum hardware requirements for using UC Connect are:
Windows
Intel® Pentium® II 450MHz or faster processor or equivalent (1GHz recommended)
128MB of RAM (512MB recommended)
Mac OS
PowerPC G3 500MHz or faster or Intel Core? Duo 1.83GHz or faster processor
128MB of RAM (512MB recommended)
Will I need a microphone or webcam to participate?
Your instructor will determine whether microphones or cameras will be used in your course. A headset with integrated microphone is recommended. USB webcams from many different manufacturers are compatible. If either is used in your course, test them before you need to use them in your course.
Will my Internet connection be sufficiently fast to work with UC Connect?
A high-speed DSL or Cable connection is strongly recommended. Wireless home networks may also be used but a wired Ethernet connection is strongly recommended.
Where can I get help with setting up and using UC Connect?
For help with logging in and connecting to your course, or basic assistance, UMS Tech Support is available M-F 8am to 7pm by phone (800-696-4357) or by email at techsupport@maine.edu
Using UC Connect
