Success in Online Learning

“We expect that by taking part in these classes, you are going to build up your ability to be a digitally fluent person. You’ll be able to handle these tools, you’ll be able to create things, you’ll be able to contribute them back into the conversation with other students. . . you’ll find that you’ve made friends, and you’ll have built a network of colleagues both here, and around the world.”

Curt Madison, Director of Distance Education
Welcome to the new semester: Watch the video

“I strongly encourage you to develop a specific schedule for how to fit . . coursework into your life. Make that schedule work for you!”.”

Sheri Fraser, Director of Academic and Career Advising
Welcome to Spring 2011! - Watch the video

“Familiarize yourself with the course design – make sure to read and have a copy of the course syllabus. . . and keep the line of communication open with your instructor.”

Donna Bancroft, Director of Off-Campus Library Services
Accessing the virtual library 24/7 – Watch the video
Ask-a-Librarian

Academic Assistance  Live chat, email or call Teleservice at 1-800-868-7000.

• Accessibility and accommodations for students with disabilities
• Frequently Asked Questions
• Ordering books and course materials
• Study Groups
• Tutoring services

Nuts & Bolts: The How-to of Online Learning

If you are taking online courses through the University of Maine System, you will likely use our course management system, Blackboard™ through a web browser. You have many resources to draw from to help with the setup of your computer and browser. Watch the video explaining your options.

Technical Support is available via email or phone. Call 1-800-696-4357
Mon-Fri 7:00AM-7:30PM or email techsupport@maine.edu

• Activate your University email account – the first step in accessing your courses.
• Check your browser and plug-ins. Follow the link to the Tips tab and choose ‘Test Your Browser’ to run the check. Install any recommended updates.
• Keep your browser secure by installing security updates regularly. Most browsers have a ‘Check for Updates’ link under the Help menu.

Blackboard™ Basics: the Student Guide. Discover the ins & outs of the Blackboard™ system.

Blackboard™ Practice Course: Go to the Blackboard™ login page and log in with your “@maine.edu” username and password.
Along the top of the page you’ll see a number of tabs. Click the Courses tab, then click Blackboard™ Practice Course in the Course Catalog area.

Contact Technical Support, Academic Support or the UMA Advising Center if you need further assistance