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Where can I find contact information for UC Centers and Sites?
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University College maintains a contact list of all outreach sites and centers.

 

Click here for center contact information: University College Outreach Centers

 

Click here for site contact information: University College Outreach Sites

 

Please contact us for assistance.

You may live chat or email us from the links on the left or call 1.800.339.7323 (Maine toll-free) or 1.888.479.4452 (National toll-free) for assistance.

What is VAWLT?
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VAWLT stand for Virtual Academic Writing Lab & Tutoring Project. The tutors at VAWLT can help you with any of your writing assignments and goals. For more information and to connect with a VAWLTer, click the VAWLT button on the Off Campus Library Services Library Portal.

How do I write and cite my paper in proper format?
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There are many resources available to assist with writing your paper! VAWLT, the online writing center, is a great place to start. Click on the “Citation Guide” button and scroll down to “UMS Off Campus Library Services: Citation Guide.” Check out the tutorials, links to APA, Chicago/Turabian, CSE, MLA citation style guides, the Perdue OWL, and much more. Most importantly, don’t hesitate to ask VAWLT tutors for assistance. You can do this by clicking “VAWLT Help Request” in the top menu bar of the VAWLT Portal at http://learn.maine.edu/vawlt/.

What are Article Linker and ILLiad?
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Whenever you are searching in a database and the full text is not available in that database, look for the Article Linker icon:
 
Article Linker Button
Click on the icon. If there is full-text available, either the article will load from another database or a link to the full text will be available.
 
If this message appears “Sorry, no full-text online content was found,” you can request the article through the “Submit an Interlibrary Loan request” link on the bottom of the page to access the ILLiad system.
 
ILLiad is the electronic system you use to request an article through Interlibrary Loan. A one-time ILLiad account setup is required. Turnaround time is usually 1-3 days but may take up longer. An email will be sent to you when the article is available electronically in your ILLiad account. There is no charge for this service

When I find an article in a database and it says “full text” what do I do?
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When you find a citation that has the words ” HTML full-text” or “PDF full-text,” you can print the article out by clicking on the link.
 
For the PDF documents, you will need to have Adobe Reader (a free software) on your computer to see and print the article. You can obtain the free download at www.adobe.com.

What are peer reviewed articles?
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An indicator of quality scholarship. An author’s peers evaluate a manuscript and recommend rejection or publication. A peer-reviewed journal is sometimes referred to as “juried,” “academic” or “scholarly.”

Where do I find articles?
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You can find articles a couple of ways!
 
Start at the Off-Campus Library Services portal at http://learn.maine.edu/library/
 
You can use the OneSearch method which will search for articles, books, eBooks, and other library materials. From the Library Portal look for the blue bar with “Search books, articles, and more!” Enter your search term in the first box, choose your class campus affiliation in the second box, then click Find Now. Use the left side menu to Refine your Search.
 
Alternately on the Library Portal page, click on “Find Journal Articles” from the Popular Resources section. You will see an alphabetical subject list. Click on the dropdown menu to choose your campus affiliation. This will ensure that you are selecting databases with full-text access. From the I & D menu on the right you may also choose to search alphabetically or by campus. Once in your selected database enter your search terms and enter.

Can’t find the book you need in URSUS?
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URSUS is a shared catalog of University of Maine System campuses, Bangor Public Library, Maine State Library, Maine State Law and Legislative Reference Library and Maine State Archives. If materials are not available through the URSUS catalog you may request from MaineCat, a statewide catalogue that combines and links collections for most of Maine’s libraries. A single search in MaineCat scans more than 4.6 million unique titles and nearly 8.9 million items. MaineCat is linked on all URSUS webpages.
 
Through MaineCat, you can directly request books with your Off Campus Library Services library card or activated student ID card. Materials will be delivered to the University of Maine campus, University College Center, or University College site where you are taking your class, usually within 3-5 business days.

How do I return the books I have when I am taking classes at a University Center or Site?
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Books should be returned to staff at the University College Center or site on or before the due date for shipment back to the lending library. Staff there will return the books for you. There is no charge for this service.

Can I renew my checked out items over the phone?
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Absolutely! We can renew books that you have from any of the URSUS or MaineCat libraries. There is a one-time 2 week renewal on materials with the exception of materials on a waiting list. Call 1.800.339.7323 (Maine toll-free) or 1.888.479.4452 (National toll-free) or live chat or email us from the links on the left.

I tried to renew my books online, but I couldn’t. What do I do now?
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Some of the reasons that material cannot be renewed are:

1) On hold for another patron
2) Already overdue or billed
3) Has already been renewed

You may live chat or email us from links on the left or call Off-Campus Library Services at 1.800.339.7323 (Maine toll-free) or 1.888.479.4452 (National toll-free) for assistance.

How long can I keep my loan books and can I get a renewal?
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Books are loaned for four weeks with one two-week renewal possible if they have no other holds, have not been recalled, or have not been billed.

Renewals may be done online. In URSUS click on “My Library Account .”

Alternately, you may live chat or email us from links on the left or call Off-Campus Library Services at 1.800.339.7323 (Maine toll-free) or 1.888.479.4452 (National toll-free) for assistance. When emailing please give your name, library barcode number, and list of titles needing renewals.

How do I order or request a book in URSUS?
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For University of Maine System distance students, materials found in URSUS may be ordered directly with your library card or activated student ID using the “Request” link:
 
1. Once you have found materials to request, click on the title of the item to see the complete description.

2. At the top of the page Click “Request” by the red check.

3. You will be prompted for;
— your name
— library barcode (14 digit number beginning with 250…no spaces)
— Campus, Center, or Site where you will pick-up the material. (ex. UC Bath/Brunswick, Out of State, Newport) from the drop-down menu

4. Click “Submit.”
 
You will get a confirmation that says “Your request has been successful.”
 
Materials are checked out to you for 28 days and sent to the UMS Campus, University College Center, or University College site that you indicated when requesting. Delivery is usually in 3-5 business day. You are responsible for checking with the pick-up location to see if your materials have arrived.
 
Return materials to your pick-up location where they will be returned to the lending library for you at no charge.

Where do I look for books or other physical materials?
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URSUS is the library catalog of the University of Maine System libraries. Materials can be ordered with your Off Campus Library Services library card or activated student ID. Requested items are delivered to the UMS campus, University College center, or University College site where you are taking your classes. Out-of-state students’ materials will be delivered to their home via UPS.
 
Go to the Library Portal and click on “URSUS Library Catalog.”

How do I view my library record?
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You can view your library record from the URSUS library catalog. Click on “My Library Account .” Have your library card/barcode number or activated student ID number ready as you will be asked for the number to access your record.

Do you issue courtesy library cards for non-students or the general public?
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Off-Campus Library Services does not issue courtesy cards. If you need a University of Maine System courtesy card, please visit the circulation desk at your nearest campus for borrowing privileges.

Why doesn’t my barcode allow me to request materials?
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There are a few reasons for this to happen.

  1. Taking courses originating from multiple campuses.
  2. Certain materials are non-circulating and therefore not requestable.
  3. Overdue material or fines on your record will block access to library services.

When this occurs, please contact us so we may troubleshoot your request issue. You may live chat or email us from links on the left or call Off-Campus Library Services at 1.800.339.7323 (Maine toll-free) or 1.888.479.4452 (National toll-free).

Can I use my library card at all of the University of Maine System campuses?
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Yes. The library card that is issued to you as a University of Maine System student, faculty, or staff member is valid at all of the University libraries on any campus.

I lost my library card. How do I get a new one?
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You can fill in an online Library Card Application to request a replacement. Just make sure to check off the box that says you have lost your card and need a replacement.

You may also live chat or email us from the links on the left. Or call us at 1.800.339.7323 (Maine toll-free) or 1.888.479.4452 (National toll-free). We can give you a replacement card/library barcode number on the spot.

I have a library card from another University of Maine System campus. Do I need another one?
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You only need one University of Maine System library card to borrow materials from any University of Maine System campus.

Do I need to apply for a library card every semester?
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If you take classes for consecutive semesters without a break, you do not need to apply for another library card. If you take a semester off, you will need to reapply. If you have your old card or a student ID, you can request us to activate the barcode number on your current library record. Please fill out a Library Card Application, check “I have a UMS ID/library card,” and enter the barcode number in the space provided.

How do I get a library card?
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For all students enrolled in classes off-campus, either online or at one of the University College centers or sites, you can obtain a card by submitting a Library Card Application. You may also live chat or email us from links on the left or phone 1.800.339.7323 (Maine toll-free) or 1.888.479.4452 (National toll-free).

You only need one University of Maine System library card.

Students taking classes on a University campus should obtain a student ID from their campus and have the barcode number (starting with 250…) activated for library access. This may be done in person at any campus library or by calling Off-Campus Library Services. You can also use our online Library Card Application to request that your student ID barcode number be activated on your library record.

When is the Off-Campus Library Services office open?
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Off-Campus Library Services office hours are:
 
Spring/Fall In-session hours:
Monday through Thursday 8:00 AM to 8:00 PM
Friday 8:00 AM to 5:00 PM
Sunday 1:00 PM to 5:00 PM
 
Summer and Break Week Hours:
Monday through Friday 8:00 AM to 5:00 PM
 
Please note hours may change during holidays or snow days.

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